Workshop/Panel

Session leader

Kazuhiko Yamazaki (Chiba Institute of Technology)

sub leaders

Seiji Hayakawa (Ricoh Co., Ltd.)
Akira Kondo (Hitachi Intermedix Co., Ltd.)
Kentaro Go (Yamanashi University)

Program

• Culture centered design method: Find the difference and common based on each culture
• Value finding method: Make proposed idea based on the findings and analysis
• Structure scenario method: Make value scenario based on the discussion and finding point
• Storyboarding method: Visualize story for human interface

Session leader

Ayako Hashizume (Tokyo Metropolitan University)

Abstract

The concept of Kansei is one of the important issues in HCD. Historically, it could be said that HCD’s focus has gradually shifted from objective quality characteristics, such as effectiveness and efficiency, to the subjective impression by the user. Hence, the concept of user experience (UX) is now one of the main focuses of Kansei, though it is still not clearly defined, allows for many interpretations; one common conception is that it is related to a positive and active inclination in people, to use artifacts. Design is an activity to create something new based on the knowledge and the feel of Designers. What is important, is that it should not be done just based on the intuition of the Designer. As the HCD principle tells us, it should be based on the correct and adequate understanding of the context in which it is being used. Therefore Kansei is the new aspect that should be focused on in terms of the survey on the context of its use. What we should focus on, is how we should conduct the survey, and for how long. These are some issues that are still unanswered in terms of the survey of Kansei experience for users. In this workshop, we will discuss and exchange information about how to deal with the user’s Kansei experiences. We are expecting participation by many practitioners and researchers who are interested in this theme.

For those who would like to join the workshop:

You are cordially asked to submit a one page position paper and send it to Ayako Hashizume at

The format is free but the document should contain:

1. Full name;
2. Email address
3. Affiliation
4. Points that you would like to discuss at the workshop

Applicants will receive a response within 7 days, and the final deadline is August 10th.

Session leader

Torkil Clemmensen (Copenhagen Business School)

Abstract

Nowadays UX is a very important topic both in industry and in research. So far UX research in HCI has mainly studied the positive emotions related to for example consumers and their purchase and initial experiences with products such as mobile phones or users interaction with ecommerce websites. The study of UX has not considered the context of the user experience much. Little research has been done about the difference between positive emotions related to use of computers in in leisure (play) compared to work situations. Some researchers have even predicted that work and the work place in the future will indistinguishable as a context from work situations. With this workshop, however, I propose to share work in progress that re-introduce and conceptually connect UX to interacting with computers in a variety of contexts ranging from consumer situations, learning, play to office and factory work and to safety critical work. UX is there in work situations and the quality of HCI has to do with designing ‘conviviality tools. Participants are encouraged to submit a 2 page positions paper in conference format that discuss or share data and plans for data collection about how emotions influence HCI, and in particular how different contexts restricts, shapes, influence, mediate, and in other ways relates to emotional user experiences.

Please send your two-page position-paper to Torkil Clemmensen at . Use the APCHI format, https://apchi2012.org/authors.html#poster. The workshop papers will be included in the conference proceeding DVD. Your paper should contain:

1. Full name
2. Email address
3. Affiliation
4. Points that you would like to discuss at the workshop

Applicants will receive a response within five days, and the final deadline is July 3rd (one week before early registration to APCHI ends).

Session leader

Kazuhiko Yamazaki (Chiba Institute of Technology)

Program

• Case study, Izumi Kohno (NEC Corp.)
• Case study, Toru Mizumoto (Sysmex Corp.)
• Case study, Atsusi Hasegawa (Concent Inc.)
• Case study, Masayasu Yamamoto (U'eyes Design Inc.)
• Case study, Kazuhiko Yamazaki (Chiba Institute of Technology)
• Discussion by speakers

Session leader

Shinich Fukuzumi (NEC Corp.)

Program

Certification of Professional Ergonomists - IEA Perspective

Yushi Fujita (Technova Inc.)

About Certification Program for Professional Ergonomists

Motoharu Yokoi (Honda R&D Co., Ltd.)

Improvement of employability by acquiring qualification in the ergonomic design education

Yuka Fujii (University of Shimane Junior College)

User-Centered Design (UCD) practices on designing user interface, products and services

Ikuko Okamoto and Ryoji Yoshitake (IBM Japan, Ltd.)

User-Centered Design in SI/Software Development

Yusuke Nakao, Kaoru Shimizu, Ichiro Tsukida, Hisashi Noda (NEC Soft,Ltd)

Session leader

Masaaki Kurosu (The Open University of Japan)

Panelist

• Aaron Marcus (AM+A, USA)
• Hideyuki Matsubara (Canon, Japan)
• Masaaki Kurosu (The Open University of Japan)
• (additional panelists are planned)

Abstract

Scientific-fiction movies started their history with “A Trip to the Moon (1902)” by Melies, G. Sometimes they are based on novels and sometimes not. Compared to novels, conceptual explanations are difficult to describe in detail in movies, but movies can give a strong description, explanation, and impression through their audio-visual modality. What is more important in terms of HCI is this: we can see the shape of future human-computer interfaces and watch the interaction of people with those HCIs. In this sense, we can learn from Sci Fi movies, although sometimes the artifacts appearing in those movies are too far futuristic, too little futuristic, or based on stale or mis-understood information, and sometimes unreal premises, such as those NASA listed in its description of the “most absurd science-fiction film”. *1

“Optimism” about HCIs in sci-fi movies is based on the idea that artifacts (both hardware and software of their HCIs) in Sci Fi movies have something significant to contribute for those professionals developing new products or services for the improvement of human civilization.

“Pessimism” about HCI in sci-fi movies is based on the idea that the possible social impact seems to focus on society using the technology to control people for the objectives of a few, as in totalitarian societies.

In this panel session, panelists will present their ideas first, then engage the audience with a lively discussion.

Schedule

• 60 minutes - Opening statement from each panelist (about 20 minutes for each)
• 60 minutes - Discussion
  (Total of 120 minutes)

Session leader

Masaaki Kurosu (The Open University of Japan)

Panelist

• Henry Duh (National University of Singapore)
• Jian-Min Wang (Sun Yat-sen University, China)
• Masaaki Kurosu (The Open University of Japan)
• Sanjay Tripathi (ABB Corporate Research, India)
• You Fang (Sun Yat-sen University, China)

Abstract

In the HCI, it is supposed that "an integrated collaboration among such different disciplines as computer science, social science (esp. cognitive psychology) and design is prerequisite and is effective". But this might be true in an idealistic situation. Usually, it would be difficult to get all the qualified professionals. Then a question arises "How we can do to get the substantial fulfillment?" The fundamental question we should discuss in this panel session is "What do we need – people or knowledge?” in other words, if we need the person who have trained in each of the relevant field or if the knowledge, skills and experiences in each field are sufficient if engineers, for example, should learn and experience the social science and the design. The panelists include representative professionals who have the background in computer science, social science and/or design.

Schedule

• 60 minutes - Opening statements from each panelist (10-15 minutes for each)
• 40 minutes – Discussion among panelists
• 20 minutes – Discussion and Q/A including participants
  (Total of 120 minutes)